Business Process Redesign

Business Process Reengineering, Mapping and Redesign Services

RTC’s experts perform business process reengineering using the latest modeling tools, methods and techniques, targeted to client aims and objectives. Our strategic business process reengineering approach is enterprise-wide and can include concurrently a review of enterprise data requirements (and data modeling).

We provide the following Business Process Mapping and Redesign (BPR) services:

  • Business process analysis and mapping using Oracle Designer, Visio or other tools
  • Process improvement workshops
  • Business process reengineering recommendations
  • Change management support for implementing process change
  • Business process modeling and CRUD matrices to data elements for systems implementation

We provide the following Business Process Mapping and Redesign (BPR) training courses:

  • Systems Modeling with Oracle Designer
  • Process Modeling using Visio
  • Process Improvement Workshop
  • Custom Workshops on Business Process Mapping

Benefits of Business Process Reengineering:

  • Get an enterprise-wide overview
  • Communicate & agree on process requirements
  • Document current policies & procedures
  • Reveal time delays & convoluted flow paths
  • Improve existing business processes
  • Envision future systems options

Example of a Recent BPR Engagement

CA Department of Industrial Relations

Provided guidance and expertise to DIR and a RTC team of consultants to review DIR’s Accounts Payable and Budgeting functions, researching benchmarks and best practices at other State agencies, recommending process streamlining/improvement and systems enhancements. Developed two enterprise-wide data models for DIR Accounts Payable and Budgeting units, including detailed narratives, glossary definitions of entities, and all data interrelationships. Other deliverables included process flows, staffing and workflow improvement suggestions, forward plans and schedules, and best practices for implementing CalATERS for expense reporting.

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