Why Learn With RTC?

We offer flexible, custom-delivered workshops to effectively transfer our expertise to your staff.

We are available to provide custom workshops on any subject below to best fit your needs.

Examples of our classes include:

  • Relational Data Modeling
  • Business Process Modeling
  • Business Requirements Analysis
  • Requirements Analysis
  • Role of the Business Analyst
  • Feasibility Analysis & Creating an FSR
  • Explore Our Custom Workshops

RTC Workshops & Trainings

Develop practical data modeling experience in using structured analysis techniques and standard (Oracle) notation for entity-relationship diagramming to document enterprise-wide data requirements. This class focuses on the skills of data analysis and data modeling, and is not a tools class. Data modeling problems of increasing complexity are given in class exercises and workshops, and modeled with pen and paper. Lectures are followed by training workshops, with hands-on (paper-based) data modeling exercises.

AUDIENCE:

Business analysts, subject matter experts, data analysts and modelers seeking hands-on training in using basic data modeling techniques.

PREREQUISITES:

Students should possess previous data analysis experience

TECHNICAL REQUIREMENTS FOR CLASS SETUP:

 No student PCs required. Projector for display of Microsoft Powerpoint slides from instructor’s PC.

LOCATION AND MAXIMUM ATTENDANCE:

 All classes are scheduled and held at suitable client site training rooms. There is no minimum attendance requirement. Maximum number of students: 16.

COURSE DURATION: 3 days

CONTENTS:

  • Introduction to Data Analysis and Data Modeling
  • Standards for Drawing Entity-Relationship Diagrams
  • Hands-on Relational Data Modeling Training Exercises
  • Workshop on Analysis of Divergent Models
  • Workshop on Model Convergence Ideas
  • Subtype vs. Arc Implementation Options
  • Quality Assurance Tips
  • Workshop on Quality Assurance of Selected Models

Learn how to map the business processes required by your organization to future systems specifications. Develop practice in applying detailed techniques of business process modeling for processes that cut across multiple business areas. Link business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvement. Gain in-depth skill in business process modeling through a mix of lectures, quizzes, case studies, hands-on training and client subject-area workshops – achieving an effective skills transfer within a relevant, real-world process modeling context.

AUDIENCE:

Business analysts, subject matter experts, and process improvement analysts seeking hands-on training in using structured business process modeling techniques.

PREREQUISITES: None

TECHNICAL REQUIREMENTS FOR CLASS SETUP:

No student PCs required. Projector for display of Microsoft Powerpoint slides from instructor’s PC.

 LOCATION AND MAXIMUM ATTENDANCE:

 All classes are scheduled and held at client site training rooms. No minimum attendance requirement. Maximum number of students: 16.

COURSE DURATION: 3 days

CONTENTS:

  • Introducing Basic Business Process Modeling Techniques
  • Investigating Organizational Objectives, Critical Success Factors and Processes
  • Analyzing Core and Related Processes and Process Steps
  • Connecting Organizational Units and Roles to Process Steps
  • Modeling Process Triggers and Triggering Processes
  • Modeling Flows: Information, Material and Other
  • Documenting Data Stores and Their Relationship to Entities
  • Information-Gathering Tips for Process Modelers
  • Identifying External Triggers and Events; Time-Based Events
  • Documenting Business Rules and Logic Conditions
  • Performing Critical Path Analysis and Process Improvement
  • Related Techniques: Function Hierarchy and Dataflow Modeling
  • Quality Assurance Techniques for Process Modeling

Learn how to analyze and document systems requirements using industry standard techniques (such as data and process models, use cases and use case diagrams. Practice gathering and analyzing user requirements in preparation for modeling both system activities and data requirements in diagram form to ensure precise, detailed systems specifications. Document processes to show how they interact step by step with the users and stakeholders, describe what the system does, and function as a unifying thread throughout the system life cycle (from analysis through design and test phases of development). Learn to diagram complex processes that cut across multiple business areas and processes. Develop data models for detailed information and database requirements, including normalization techniques for quality checking. Learn related requirements analysis techniques, linking business processes to information requirements and organizational objectives, and investigate opportunities for process improvement. Develop practice in gathering requirements from uses and other stakeholders. Apply further quality assurance practices in documenting and modeling requirements for systems. Gain in-depth skill in requirements analysis through a mix of lectures, quizzes, case studies, and client subject area workshops – achieving a more effective skills transfer within a relevant, real-world context.

AUDIENCE:

Business/systems analysts, subject matter experts, and others seeking hands-on practice in using structured requirements analysis and modeling techniques.

PREREQUISITES:  None.

TECHNICAL REQUIREMENTS FOR CLASS SETUP:

VISIO or Powerpoint or Word, or pen and paper, depending on preferences of the client. If not – No student PCs required. Need projector to display Powerpoint slides from instructor PC.

 LOCATION AND MAXIMUM ATTENDANCE:

All classes are scheduled and held at client site training rooms. No minimum attendance requirement. Maximum number of students: 16.

COURSE DURATION: 5 days

CONTENTS:

  • Introducing Key Systems Requirements Analysis Techniques
  • Analyzing Process Requirements and Systems Activities
  • Investigating Objectives, Critical Success Factors and Key Performance Indicators
  • Modeling Activity Steps, Triggers and Flows in Use Case and Process Diagrams
  • Connecting “Actors” (Organizational Units and Roles) to Activity Steps
  • Interviewing Stakeholders and other Requirements Gathering Techniques
  • Documenting Business Rules, Logic Conditions and Activity Descriptions in Use Cases
  • Investigating Areas for Process Improvement prior to Systems Design
  • Information Requirements Analysis and Data Modeling
  • Modeling Data in Third Normal Form for Online Transaction Processing Databases
  • Diagramming Denormalized Star Schemas for Data Warehouse Designs
  • Quality Assurance Techniques for Requirements Analysis and Next Steps

Learn to recognize the role of the business analyst and end user in specifying requirements for systems acquisition and modification projects. Understand the role of requirements gathering and documentation throughout the systems life cycle, from from requirements specification to solution procurement, gap/fit analysis, business reengineering, software installation and post-implementation support. Practice the skills needed by business analysts to supply insight into business needs and requirements. Understand the use of industry-standard modeling and analysis techniques to aid in requirements documentation, including process models, function hierarchies, data models, use cases and more.) Special focus will be given to understanding how to create requirements for feasibility studies and Requests for Proposal for vendor solutions.

Gain in-depth skills in the different aspects of requirements analysis and modeling through a mix of lectures, quizzes and client-tailored exercise sessions, to enable a more effective skills transfer within a relevant, real-world context.

AUDIENCE:

Business and systems analysts, business managers, IT managers, procurement staff, subject matter experts, documentation experts, technical writers.

PREREQUISITES: None.

COURSE DURATION: 3 days

MAXIMUM ATTENDANCE: 16 students.

CONTENTS:

  • Understanding the Role of the Business Analyst in Requirements Analysis & Key Skills Required
  • Phases Involved in the IT System Acquisition and Implementation Life Cycles
    • Planning, Analysis, Design, Testing, Implementation, Support
  • Recognizing the Use of Different System Modeling, Design and Testing Techniques
    • Data Models, Process Models, Traceability Matrices, Use Case Diagrams, etc.
    • Knowing Where to Stop with Analysis of Requirements during the FSR (and RFP) Phases
  • The Role of the Business Analyst in Ensuring a Successful Implementation, Phase by Phase
    • Modeling & Requirements Documents, Gap-Fit Analysis, Process Redesign, Testing for COTS Usability and Data Accuracy, Overall Communication and Documentation Tasks
  • Understanding the Role of the Requirements Document in the Request for Proposal Process
  • Creating Unambiguous, Detailed Functional Requirements for the Feasibility Study
  • Nesting Requirements in Functional Hierarchies for Completeness/Cross-Checking
  • Assessing Optional vs. Mandatory Functional Requirements
  • Feedback Skills for the Analyst – Gathering End User Input and Signoff

Learn to recognize the different roles business analysts play in a systems acquisition and implementation project, from requirements specification to solution procurement, gap/fit analysis, business reengineering, software installation and post-implementation support. Practice the skills needed by business analysts to supply insight into business needs and requirements throughout the system life cycle. Understand the different phases of the life cycle, including industry-standard modeling, design and implementation techniques used on large-scale systems projects, and the role the business analyst plays in creating, reviewing or providing quality assurance to each phase. (Includes review of planning, analysis, design, testing, implementation and production support phases, and techniques including process models, function hierarchies, data models, database designs, use case scenarios, test scripts, and more.) Special focus will be given to understanding how vendor solutions can be assessed and scored on weighting factors assigned to specific requirements, prior to contract award.

Gain in-depth skills in the different aspects of the role of the business analyst through a mix of lectures, quizzes and hands-on workshops, to enable a more effective skills transfer within a relevant, real-world context.

AUDIENCE

Business and systems analysts, business managers, IT managers, procurement staff, subject matter experts, documentation experts, technical writers.

PREREQUISITES: None.

COURSE DURATION: 3 days

MAXIMUM ATTENDANCE: 16 students.

CONTENTS:

  • Understanding the Role of the Business Analyst – and the Key Skills Required
  • Phases Involved in the COTS System Acquisition and Implementation Life Cycles
  • Planning, Analysis, Design, Testing, Implementation, Support
  • Recognizing the Use of Different System Modeling, Design and Testing Techniques
  • Data Models, Process Models, Traceability Matrices, Use Case Diagrams, Test Scripts, etc.
  • Knowing Where to Stop with Analysis of Requirements during the COTS Acquisition Cycle
  • The Role of the Business Analyst in Ensuring a Successful Implementation, Phase by Phase
  • Modeling & Requirements Documents, Gap-Fit Analysis, Process Redesign, Testing for COTS Usability and Data Accuracy, Overall Communication and Documentation Tasks
  • Understanding the Role of the Requirements Document in the Request for Proposal Process
  • Providing Weighting Factors for Requirements, to Assess & Score Vendor Responses
  • The Role of Business Analysts in Enabling Effective Change Management on Systems Projects

Learn to understand what is involved in developing all major sections of the California state feasibility-analysis documents, Stage Gate 1 Business Analysis (S1BA) and Stage Gate 2 Alternatives Analysis (S2AA) documents, using the most recent format template issued by the California Department of Technology). Walkthrough and practice developing the business case and alternative solutions analysis through classroom exercises, and examples of successful, approved documents in the recent past

  • Special focus will be given to understanding how to convey the necessity for the new solution using actual examples from your organization’s own business needs and requirements. Through a mix of lectures, quizzes and client-tailored exercise sessions, students will gather the information necessary to enable a more effective skills transfer within a relevant, real-world context.

AUDIENCE

Business and systems analysts, business managers, IT managers, procurement staff, subject matter experts, documentation experts, technical writers.

PREREQUISITES: None.

COURSE DURATION: 3 days

MAXIMUM ATTENDANCE: 14 students.

CONTENTS:

  • The Business Case (Who We Are and What We Need)
  • The Baseline: What Is our Current System or Method?
  • Proposed Alternatives: Market Research, Selection and Alternatives Assessment
  • Gaining Approvals and Finalizing the Stage Gate Documents

In addition to the trainings and workshops listed below, we can design a workshop to meet your particular needs. Custom workshops are one of our specialties.

We offer flexible, custom-delivered workshops to effectively transfer our expertise to your staff in a variety of project areas:

  •    Building the “Corporate Dashboard”: The KPI Workshop
  •    Workshop on the Role of User Managers in Systems Development
  •    EIS Workshop: Creating a Blueprint for Executive Information Systems

We provide a number of other classes and custom workshops to our clients, including:

  • Business Analysis Skills Workshop
  • Enterprise Architecture Modeling
  • Presentation and Interviewing Skills for Analysts
  • Understanding the Users’ Role in Confirming Requirements
  • Data Modeling and Analysis
  • Process Modeling and Analysis using Visio
  • Process Improvement Workshop
  • IT Project Management Workshops